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"3 times had a problem"

A review of The Bakers Oven by Hungry and poorer written on Wednesday 3rd of February 2010

1 The queueing system is non-existent. 
2 recently a colleague went in and asked for a toasted cheese to take away and ended up with a barm cake with some cheese sprinkled on it completely untoasted. 
3 Today a young man before me asked for a toasted cheese and bacon to take away. I then asked for a toasted cheese sandwich. He ended up with my sandwich and I ended up with a toasted cheese and sausage that they mistakenly made for him. 
I took it back but their response led me to have paid my money and got no lunch-sheer incompetence or what?

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